Last updated: October 8, 2026

We want you to be satisfied with your purchase from Sivara. If you are not completely happy, you may request a return under the terms below.

Return Window

You have 14 days from the date you receive your order to request a return.

Return Shipping Costs

Return shipping costs are the responsibility of the customer.

Non-Refundable Items

There are no non-refundable items. All eligible products may be returned in accordance with this policy.

Refund Timeframe

Once we receive and inspect your returned item, your refund will be processed within 7 business days. Refunds are issued to the original payment method used at checkout.

How to Request a Return

• Contact our customer support team at kontact@sivarade.com within the 14-day return window.
• Include your order number and the reason for your return.
• Our team will provide you with the return instructions and address.
• Ship the item back to us. Return shipping costs are covered by you, the customer.
• Once we receive and inspect the item, we will process your refund within 7 business days.

If you have any questions about your return, please reach out to us at kontact@sivarade.com.