Last updated: October 8, 2026

Sivara ("we", "us", or "our"), operated by Sivara, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from sivara.de.

Information We Collect

We may collect the following types of personal information:

• Contact details such as your name, email address, shipping address, and phone number.
• Order and transaction information, including products purchased and payment confirmation.
• Technical information such as your IP address, browser type, and device information.
• Information collected automatically through cookies and similar technologies.

Cookies

We use cookies and similar tracking technologies to operate our website, analyze traffic, remember your preferences, and improve your shopping experience. You can control or disable cookies through your browser settings, although some features of the site may not function properly as a result.

How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your orders and customer support requests.
• To improve our website, products, and services.
• To comply with legal obligations.

Legal Basis for Processing

We process your personal information on the following legal bases: to perform our contract with you (order fulfillment), to comply with legal obligations, based on your consent (such as for marketing communications and cookies), and for our legitimate interests in operating and improving our business.

Sharing With Third Parties

We share your personal information only as necessary to operate our business, including with:

• Shopify, which powers our online store and processes information on our behalf.
• Payment processors, who handle your payment transactions securely.
• Shipping carriers and fulfillment partners to deliver your orders.
• Service providers who assist with analytics, marketing, and website operations.

We do not sell your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights Under GDPR (European Union)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The right to withdraw consent at any time.

Your Rights Under UK-GDPR (United Kingdom)

If you are located in the United Kingdom, you have the same rights as those described above under the UK General Data Protection Regulation (UK-GDPR), including the rights to access, rectify, erase, restrict, port, and object to the processing of your personal data, as well as the right to withdraw consent.

Your Rights Under CCPA/CPRA (California, United States)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• The right to know what personal information we collect and how we use it.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of your personal information.
• The right to non-discrimination for exercising your privacy rights.

Contact for Privacy Requests

To exercise any of your privacy rights or if you have questions about this Privacy Policy, please contact us at kontact@sivarade.com.